Privacy Policy

Updated 20/10/2023.

This Privacy Policy describes how The Stroud Hotel ("we," "us," or "our") collects, uses, and shares information when you use our website, [https://thestroudhotel.com].   By accessing or using our website, you agree to the terms of this Privacy Policy.

Information We Collect

1. Personal Information:
When you make a booking or enquire about our services, we will collect personal information such as your name, contact details, and other relevant details.

2. Automatically Collected Information:
Our website uses cookies to collect information about your device & browsing actions. This includes information such as your IP address, browser type, operating system, and referring URLs.

3. Analytics:
- We use Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help us analyse how users use our site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google.

How We Use Your Information

1. Booking and enquiry processing:
We use the information you provide to process reservations, respond to enquiries, and communicate with you about your stay.

2. Website improvement:
- We use information collected through cookies and Google Analytics to understand how users interact with our website. This helps us enhance the user experience and optimise our site's performance.

3. Marketing Communications:
With your consent, we may send you promotional emails about special offers, events, and other information we think you may find interesting.

Information Sharing

1. Third-Party service providers:
We may share your personal information with third-party service providers, such as payment processors and booking platforms, to facilitate the services we offer.

2. Legal Compliance:
We may disclose your information as required by law or in response to legal requests.

Your Choices

1. Opt-Out:
You can opt-out of receiving marketing communications by following the unsubscribe instructions included in each promotional email.

2. Cookies:
Most web browsers allow you to control cookies through their settings. However, disabling cookies may affect your ability to use certain features of our website.

Security

We take reasonable measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The date of the latest revision will be indicated at the top of the page.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us.

Effective Date: 20/10/2023